Contact Us

Thank you for choosing Globalexport. We value your business and are committed to providing excellent customer service. Please use any of the following methods to get in touch with us — we’re here to help!

Contact Information

• Customer Service Email: [email protected]

• Phone Number: +86 15777888656

• Business Address:
  浙江省嘉兴市经济技术开发区槜李路2662号307室035号工位,
  嘉兴市, China

Customer Support Hours

Our customer support team is available:
Monday – Friday: 9:00 AM – 6:00 PM (China Time)
Saturday & Sunday: Closed

Please expect a response within 24 business hours during these times.

How Can We Help?

We assist with a variety of requests, including:

• Order status and tracking information

• Product inquiries and sizing assistance

• Shipping and delivery questions

• Returns, exchanges, and refunds

• Payment and billing support

• General feedback or complaints

Frequently Asked Questions

Before contacting us, you might find answers quickly in our FAQ section on the website. This can save you time and get you help immediately.

Privacy and Security

Your privacy is very important to us. Any information you provide when contacting us is handled securely and only used to respond to your inquiry or improve our services. For more details, please review our Privacy Policy.

Urgent Matters

If your issue is urgent, we recommend calling us directly at +86 15777888656 during business hours for the fastest assistance.

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We appreciate your trust in Globalexport and look forward to serving you. Your satisfaction is our priority!